Shipping & Returns

Q: How Can I Return/Exchange My Order?
A: Customers are responsible for all shipping on returns, unless there was an error on the part of our company. If you are returning an item due to an error...
Mon, 3 Jan, 2022 at 9:10 AM
Q: Can I Ship to a Freight Forwarder to Save on Shipping Costs?
A: Due to a large number of fraudulent orders, we are unable to ship orders to freight forwarding companies. We realize this will increase your internationa...
Thu, 17 Jun, 2021 at 4:28 PM
Q: Can I Ship via UPS or FedEx to a PO Box?
A: No. Packages shipped via UPS or FedEx MUST BE shipped to a street address. UPS and FedEx WILL NOT deliver to PO Boxes. Any customer that chooses to have ...
Thu, 17 Jun, 2021 at 4:29 PM
Q: Do You Ship to My Country?
A: We do accept orders from all countries but had to remove some from the drop down menu. There are 2 reasons for this:   1. We receive numerous fraudu...
Thu, 17 Jun, 2021 at 4:30 PM
Q: How Much is Your International Shipping Cost?
A. You should be able to choose your country as a shipping destination when you create an account with us. Then, shipping costs are determined by the exact ...
Thu, 17 Jun, 2021 at 4:31 PM
Q: What Happens if My Order was Lost in Transit/Returned to Sender/Undelivered?
A: We are not responsible for packages shipped with any shipping method other than USPS Priority Mail (Domestic). International orders are not guaranteed...
Thu, 21 Apr, 2022 at 11:17 AM
Q: What If I Receive a Defective/Damaged Product?
A: All issues must be brought to our attention within 30 days of receiving the order. Please contact us at info@kungfunation.com with details of the defect ...
Tue, 1 Mar, 2022 at 11:05 AM
Q: When Should I Expect My Order?
A: Your order should ship within 1 to 2 weeks after ordering (specific delivery times for each shipping method below). If you do not receive your item(s) wi...
Mon, 14 Feb, 2022 at 11:49 AM
Q: Why Do I Have to Pay Duties and Taxes?
A: Customers are responsible for any and all taxes, brokerage fees, customs fees, and duties that may be charged by their country of residence, by FedEx or ...
Wed, 2 Mar, 2022 at 10:17 AM
Holiday Shipping
Due to Covid-19 related delays in shipping services, Domestic Media Mail, Priority International and First Class International shipping services are not gua...
Thu, 28 Oct, 2021 at 11:06 AM