Setting up an account: If you wish to set up a wholesale account, please email firstname.lastname@example.org for a customer application. Once the application is submitted and approved, we will send you login information.
Minimums: International orders will be required to meet a $500 minimum on the initial order and a $200 minimum on reorders. Domestic orders will be required to meet a $200 minimum on the initial order and $100 on reorders.
Payment: We accept payment by Visa, MasterCard, Discover, PayPal and wire transfer. There is an additional fee to pay by transfer.
Processing time: We will take a week or two to process your order before it ships.
Shipping method: We ship FedEx ground within the United States. For international orders, we use USPS Priority or FedEx. We are happy to provide rates for each method once your order is packed up so that you can decide which you prefer to use.
Stock Issues: If there is a certain design that you would like to order in higher quantities than are available to you on the site, please email us at email@example.com. Stock is replenished on a weekly basis, so it is possible that we will be receiving more in the near future.
All sales are final. We do not allow for backorders. We do not allow for returns or exchanges. In the case of damages, defects, or miss-ships, please contact firstname.lastname@example.org. Please note, certain bands are limited to physical retailers only. This includes Electric Guest, Jeff Tweedy, Nickel Creek, The Olms, Punch Brothers, Ratatat, Tune-Yards, Uncle Tupelo, Vampire Weekend, and Wilco.